Implementation & support

Live in 30 days. Monitored every day after.

Software only helps when people use it. TedQu treats adoption as the product: in-person training, a phased go-live, a named owner for your school and support that stays.

30 days to go live16 hrs training per teacher30 min to resolve user issues
TedQu Championnamed in every school
Go-live plan · Your schoolFour phases, 30 daysOn track
Days 01–07 · Data onboardingroles, contacts, timings, timetableDone
Days 08–14 · Setup & trainingPulse Cards issued, teachers trainedDone
Days 15–25 · Assisted go-liveour team on campusIn progress
Days 26–30 · Review & governancefirst reports with managementPlanned
Day 19 of 30
Weekly dashboardsent to management
How we go live

A proven 30-day plan

Every school follows the same four phases, so nothing is left to chance.

1Days 01–07Data onboarding

Roles, teacher and parent contacts, school timings and the timetable.

2Days 08–14Setup & training

Pulse Cards issued; teachers trained in their own classrooms.

3Days 15–25Assisted go-live

Attendance, quizzes and feedback run live with our team on campus.

4Days 26–30Review & governance

First reports reviewed with management; everyday TedQu governance begins.

Why we manage adoption

Go-live is not adoption

Adoption takes years unless it is managed. Large organisations with big budgets show how long it takes when the people side is left to chance.

Kaiser PermanenteHealth records rollout, USA≈ 6 yrs
Mayo ClinicEpic rollout in waves, USA≈ 5 yrs
Commonwealth BankCore banking, Australia≈ 5 yrs
NHSNational health IT, UK9 yrs, failed
UPILaunch to 1 billion transactions a month3+ yrs
TedQuFull adoption in a school3–6 months
88% vs 13%

Project success with excellent versus poor change management (Prosci).

36%

of ERP customers see benefits within 6 months of go-live (Panorama Consulting).

67%

of school software licences go unused (Glimpse K12). The purchase is not the adoption.

Every failure is a people failure, not a software failure.

What stays in your school

Presence, not visits

Local enablement team

A permanent team on the ground near you, not a visiting one.

TedQu Champions

Selected teachers in every school who lead, support peers and drive adoption.

Job aids

Training content and manuals in every staff room, ready whenever a teacher needs them.

Assessment team on watch

Usage monitored and teachers encouraged, week after week.

What never stops

Support with a clock on it

Clear SLAs

User issues resolved in 30 minutes; critical fixes in 3–4 hours.

Weekly dashboards

Usage reports to your school and management, every week.

Monthly adoption reviews

Course-correction with management, based on real data.

Wizdom School recognition

Excellence celebrated, keeping every school in healthy motion.

16 hrsin-person training for every teacher
1 month+of handholding after go-live
3–6 monthsto full adoption, and we stay until then

Start small and prove it

Begin with a few sections or one grade, live in 30 days.

See the pilot programme →

Frequently asked questions

Quick answers about rollout, training and support.

How long does it take to implement TedQu?

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30 days, in four phases: data onboarding, setup and training, an assisted go-live with our team on campus, and a review with management.

What training do teachers get?

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Every teacher gets 16 hours of in-person training in their own classroom, followed by at least a month of handholding after go-live. Job aids stay in the staff room for reference.

What happens after go-live?

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Monitoring never stops. Management receives weekly usage dashboards, we hold monthly adoption reviews, and every school has a named TedQu owner.

What are your support response times?

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User issues are resolved within 30 minutes and critical fixes within 3–4 hours.

What is a TedQu Champion?

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A teacher selected in each school who leads, supports colleagues and drives adoption, backed by our local enablement team.

Do we need an IT team?

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No. We import your classes, staff and students, set everything up and train your teachers. Only the teacher needs a smartphone in class.